Publishing Translated Articles (Salesforce)
Once translations are complete, Enterprise will push them back into Salesforce as a Draft Translation. From the Draft Translations view, you will be able to review and publish the completed translations.
To publish a translation,
1) Access your Draft Translations.
Open the Article Management tab, choose Translations, and then click the circle next to Draft Translations.
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Tip: Previews of each article are available by clicking the article’s linked title.
2) Click the check box(es) next to the article (s) you want to publish.
3) When you are ready, click Publish to publish the article into the live knowledge base.
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Once they are published, new articles are available and searchable in the Salesforce Knowledge Base.
Viewing Published Translations
To view a published translation, go into the knowledge base and open the original article.
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Then using the language switcher, display the language of your choice.
Managing Published Translations
Once translations are published, you can manage, view, or edit them from the Article Management tab.
To manage published translations,
1) Log in to Salesforce and open the appropriate knowledge base.
2) Go to Article Management and switch to the Translations subtab.
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3) Click the filter next to Published Translations to display a list of published articles.
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4) Click a link on the left to Edit or Preview a translated article.
Tip: The translated title displays on the left, with the original title on the right.
Tip: Sort a column by clicking its title.
Tip: Sortable columns include Published Date and Translated Article.
Next: Managing Settings